When to treat it as urgent
- Ceiling sagging or bulging with water
- Water near lights or electrical fittings
- Loose sheets, tiles or debris threatening people
- A large opening after storm damage
- Rapid water entry affecting the building
Safe actions indoors
Move people and valuables away, isolate electricity only if it is safe and you know how, contain small drips from a safe position and call emergency or professional assistance.
Never access a storm-affected roof
Rain, wind, lightning, damaged structures and slippery roofing create severe risks. Ground-level photographs are enough for initial documentation.